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When choosing a PAM platform, transparency matters

Transparency is one of the most important aspects of PAM solutions. Not all PAM providers offer the same level of open software and user control, putting their customers at a disadvantage. Unfortunately, poor visibility limits what you can achieve on the platform, making it one of the main reasons businesses switch providers.

Read on to learn what transparency means, why it’s important to PAM, and how you can enable PAM vendors to provide transparent solutions.

What is Transparency in PAM platform?

Transparency refers to the degree to which software functions are made available to users, rather than locking them into private “black boxes”. For example, for transparency, vendors can access their notes or architectural designs and allow customers to edit without professional assistance.

Transparency is not just about software. It also refers to the relationship between suppliers and customers. This means that information can flow freely between service providers and customers. For example, a transparent seller ensures that customers are aware of the importance of advertising down the road. They seek clients and offer early access and beta testing to gain access to major features and endings. When customers have ideas for new features or use cases, they hear from vendors and have the opportunity to make decisions.

Why Transparency Matters to PAM?

Without platform transparency, it is impossible to learn about root system dependencies. This can make it difficult to develop and integrate solutions that fit your IT environment and operations.

If you can’t access your seller’s notes, you should also jump through hoops when it comes to advertising and conversions. Some PAM tools are so complex that a professional software engineer should understand, let alone extract, the basics.

For example, a data protection (DLP) administrator recently struggled with a lack of transparency in the PAM platform. As the leader of the IT infrastructure business, the company must consult service providers frequently to achieve its goals.

“Because this is the way of infrastructure products,” explained the manager, “you can’t get good results without professional engineers working with you all the time. For good products. So those who say you must have PS around you is unacceptable. . It really shouldn’t be this hard.

When the platform is open and transparent, operations such as requesting information and creating information can be done in one go.

This allows partners to spend more time collecting reports and synergizing for higher ROI and a better user experience. The platform should have the right to manage account history, user behavior and clear responses. But this cannot be done quickly if the platform does not allow you to understand what is going on and adapt to your work and security.

How to Offer PAM Services PAM?

The best way to ensure PAM providers are transparent and easy to work with is to ask the hard questions at the right time. Transparency providers are honest about the level of access they provide to their customers. They also got an early look at the types of reports users can generate using the platform. If the PAM vendor you’re interviewing with isn’t able to provide full transparency, consider seeking a solution elsewhere.

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Success Story:

Data Protection Manager Selects Delinea for Transparency, Customization and Collaboration
The DLP firm in this study finally lost its Solved PAM issue after a long and frustrating time. They want a solution that is transparent, customizable and easy to use.

After evaluating several vendors, the company now relies on Delinea Secret Server, a transparent, business-class PAM platform that offers advanced customization and management. Since moving to Delinea, the company has had instant access to the data and insights it needs to make the best decisions and secure its systems.

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